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The CPAP machine recall started in June 2021, when Philips Respironics recalled millions of CPAP, BiPAP, and ventilator devices after finding that the sound-dampening foam inside them (PE-PUR) can break down from heat, humidity, or unapproved ozone/UV cleaners and release black debris or chemical fumes into the airway. If you use a Philips DreamStation, DreamStation Go, System One, or Dorma device made before April 26, 2021, check your model and serial number now to confirm whether your machine is on the recall list.
As of 2026, Philips has remediated most registered devices, though the company is still handling remaining cases individually.
If you’re weighing a replacement, it helps to know how your old machine compares to newer options — see our comparison of DreamStation vs AirSense 10.
Affected CPAP Devices: Check the Recall List
Device Line | Manufactured Before | Status |
DreamStation (first-generation) | April 26, 2021 | Recalled |
DreamStation Go | April 26, 2021 | Recalled |
System One | April 26, 2021 | Recalled |
Dorma series | April 26, 2021 | Recalled |
Certain BiPAP and ventilator models | Varies by unit | Recalled |
Model coverage can vary by exact serial number. Always confirm your specific unit against Philips’ current recall list rather than relying on the general device line.
Is My CPAP Machine Recalled? How to Check
Look at the model name and serial number printed on the bottom or back of your device, then compare it against Philips’ official recall list — don’t rely on the box or your memory, since recall status is tied to the exact unit, not just the brand. If you can’t find the label or aren’t sure how to read it, your DME provider, sleep doctor, or cpapRX can help you confirm your device’s status.
Other CPAP and Mask Recalls You Should Know About
The foam breakdown issue isn’t the only recall connected to CPAP therapy. Two separate issues have also affected patients:
- Mask recalls involving magnets: Some CPAP masks that use magnetic clips have been recalled due to the risk of interference with medical implants like pacemakers.
- Software and thermal issues: A separate, smaller recall affected certain replacement DreamStation units due to programming errors unrelated to the foam problem.
If you switched to a replacement device after the original recall, it’s worth confirming that replacement wasn’t affected by one of these separate issues.
CPAP Recall Symptoms
People who used a recalled device, especially for a long period, sometimes ask what symptoms to watch for. Reported concerns have included coughing, throat or airway irritation, headaches, sinus problems, and, in some cases, more serious respiratory concerns. The connection between symptoms and foam exposure depends on individual health history and how long the device was used.
If you notice new or unusual symptoms after using a Philips Respironics device, tell your doctor and mention the specific device and how long you used it. This is informational, not medical advice — talk to your doctor for anything related to your own symptoms or treatment.
CPAP Recall Replacement
Philips closed its U.S. online patient registration portal, and the formal registration deadline has passed. As of 2026, Philips has remediated most registered devices, but if your device was never registered, or your case is still open, replacement now runs through direct contact rather than the portal:
Contact Method | Details |
CPAPRecallClosure@philips.com | |
Phone | (877) 907-7508 |
Keep records of every email, case number, and shipment tracking number connected to your replacement. If you’re not sure where your case stands, your DME provider can often follow up on your behalf — or cpapRX can check it with you directly during an Rx & Consultation.
What to Do Next If Your CPAP Machine Is Recalled
- Find the model name and serial number on your device.
- Compare it against Philips’ official recall list.
- Ask your doctor whether you should keep using the device while waiting on a replacement.
- Contact your DME provider or Philips directly for help with paperwork.
- Save every email, case number, and shipping record related to your claim.
Get Help With Your CPAP Recall from cpapRX
Recall paperwork, replacement timelines, and figuring out whether you should keep using your current device can be confusing to navigate alone. cpapRX can confirm your device’s recall status, walk through your replacement or prescription options, and help you stay on safe therapy while it’s sorted out. Book your Rx & Consultation or call 833-216-2727 to talk it through with someone directly.
FAQ's
Is my CPAP machine part of the recall?
Check the model name and serial number on your device and compare it to Philips’ official recall list. If it’s a Philips Respironics device made before April 26, 2021, confirm its status directly with Philips or your DME provider.
I’ve been using a possibly recalled machine for months — should I worry?
Tell your doctor which device you used, for how long, and any symptoms you’ve noticed. Your risk depends on your exposure history and health background, so a doctor’s assessment matters more than general recall news.
How does the CPAP machine recall replacement process work now?
The U.S. patient portal is closed, so replacement now generally runs through direct contact with Philips by phone or email, or through your DME provider. Keep all correspondence as proof of your claim.
My doctor mentioned the recall but didn’t explain next steps. What should I ask?
Ask directly: should I keep using this device, stop, or switch to another one? The right answer depends on how serious your sleep apnea is and how available a replacement is for you.
What if my machine isn’t on the recall list but I still have symptoms?
Tell your doctor regardless. Recall status and personal symptoms are two separate things, and any new coughing, irritation, or breathing changes are worth reporting whether or not your device is affected.
Conclusion
A CPAP machine recall can feel overwhelming, but confirming your status and getting a replacement doesn’t have to be complicated once you know who to contact. If you’d rather not handle it alone, cpapRX can walk through your options with you and help you stay on safe, effective therapy while things get sorted out.
Resources & Further Reading
Medical Disclaimer
This article is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Recall details, contact information, and device status can change — always confirm current information directly with Philips, the FDA, or your DME provider. If you have symptoms or health concerns related to a recalled device, talk to your doctor.
